How do I edit my profile?
Tap the Profile icon at the bottom of the screen > click Edit Info.
You can add or delete your profile photos:
Add: Tap the “+” to add new photos
Delete: Tap the “x” at the right top corner to delete the photo
Uploaded photos will be displayed on your profile sequentially.
Please note that you cannot edit your age directly in the app. If you delete the account and start over, you will permanently lose your matches, messages, and other information associated with your account.
Please note that you cannot edit your name directly in the app. If you delete the account and start over, you will permanently lose your matches, messages, and other information associated with your account.
About Me, Job, School
Scroll down to the text box to add and edit.
Tell us your gender.
Input your height in CMs.
Select your fitness level as beginner, intermediate or advanced.
You may choose up to 3 interests, no edit allowed after selection. You can add new interests to the list anytime when it is not up to limit (3). No edit is allowed when the selection is up to 3.
What happens when I logout of RunRun?
If you would like to logout temporarily you can tap Profile icon > Log Out. During the logout period, your profile will be still shown to other RunRun users for matching.
What happens when I turn off notifications for app and email?
You may select the > off notification. The application will keep running, but you will not instant notifications on your phone.
The delete button is a permanently action. Once confirmed, conversations, matches, profile, credits and everything related to RunRun app under your account will be erased. Once deleted information cannot be restored.
You may delete by following the below steps:
Tap the Profile icon at the bottom of the main screen
Go to Settings
Scroll down and select Delete Account. Select “delete” on the warning message, then you will receive “Your account is deleted”
How do I delete my account?
You can connect RunRun with Apple Health or Google Fit (stay tuned and we will add more connection choices).
To activate the connection with RunRun, please follow the below steps:
Ensure your health tracking app is downloaded, with the latest version and account activated
Go to Chat
On the Challenge page, click Connect Now
Grant the access and complete
How can I activate the connection of health tracking under Challenge?
RunRun won’t let your workout boring. We allow you to create a challenge among all matches.
Select the match that you want to challenge
Set up the challenge, start time, end time and steps
Challenge invitation will be sent
When Challenge accepted, you can click the match to view the challenge progress