Troubleshooting
REGISTRATION & LOGIN
MY ACCOUNT
ABOUT MATCHING
How do I update my phone number?
Profile > Setting > My Phone
To update your phone number in RunRun, follow the steps below:
Open RunRun
Tap
Profile
at the bottom of the main menu
Click
Settings
Tap My Phone > Edit
Enter your new phone number and follow the verification steps.
How come I can’t login?
Facebook or Google login
when your Facebook or Google account is deleted. The connection between social media platform and RunRun will be broken.
The SMS code will be sent to your mobile phone. Please ensure your mobile phone could receive SMS.
After your entered the valid phone number.
SMS code will be sent
If you failed to receive the code, can click the resend button after 60second
I haven’t received the SMS verification code